Customer satisfaction survey

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Company Name*

Industry*

Please specify Industry*

Your Role*

Please specify your role*

How long have you been a customer?*

Products & Purchasing

Which of our products do you currently purchase? (Select all that apply)*

Connectors

Cable Assemblies (AEC, ACC, DAC, AOC)

Custom Solutions

Other (Please specify)

Additional products*

How frequently do you purchase from us?*

Weekly

Monthly

Quarterly

Occasionally

What products or items do you currently purchase that we do NOT produce?

What products or solutions would you like us to offer in the future?

Product Satisfaction

How would you rate the following?

Product Quality*

Reliability*

Performance*

Packaging*

How well do our products meet your technical requirements?*

Not at all	Partially	Mostly	Completely

Service & Support

How satisfied are you with:

Sales Support*

Technical Support*

Responsiveness*

Delivery Times*

Communication*

Have you experienced any issues with our products or service?*

No

Yes (please specify)

Please specify the issues with our products or service*

Brand Perception & Competition

How does our brand compare to competitors?*

What differentiates us from competitors? (Select all that apply)*

Select All

Quality

Price

Innovation

Customer Service

Lead Times

Customization

Which competitors do you also consider or purchase from?

Overall Experience

What is the BEST thing about our company?

What is the WORST thing or biggest area for improvement?

How likely are you to recommend us to others?

Future Engagement

Are you interested in:

Select All

New product updates

Technical webinars

Early access to new solutions

Co-development opportunities